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Roaming Pickup Services

With M-PESA Global, you can send and receive money worldwide, anytime, anywhere. 

When you’re visiting Tanzania, Roaming Pickup makes it easy to withdraw cash straight from a Vodacom Agent. All M-PESA registered customers can withdraw from KSh 101 up to KSh 70,000. 

How to Use Roaming Pickup 

You can access the M-PESA Global Roaming Pickup service through these two channels: 

1. Using the M-PESA App 

  • The M-PESA App is the fastest way to transact and explore even more services. 
  • Here’s how to cash out: 
  • Open the M-PESA App 
  • Tap Transact on the navigation bar 
  • Select Global then Roaming Pickup 
  • Enter the Vodacom Agent Number 
  • Enter the amount (minimum TSh 2,400) 
  • Confirm the details and enter your M-PESA PIN 

2. Using USSD (*334#) 

No smartphone? No worries. You can still use Roaming Pickup with USSD. 

Here’s how: 

  • Dial *334# 
  • Select Send Money 
  • Select M-PESA Global 
  • Choose Roaming Pickup (option 2) 
  • Enter the Agent Number 
  • Enter the amount (minimum TSh 2,400) 
  • Confirm the details and enter your M-PESA PIN 

Note: Charges depend on how much you withdraw. Check the table below for details. 

Min Max Tariff (KES)
101 5000 100 + Forex rate
5001 15000 250 + Forex rate
15001 35000 350 + Forex rate
35001 70000 500 + Forex rate

The forex rate is the price of a country’s currency over another country’s currency. i.e., the price of Kenyan shilling over Tanzanian shilling.

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