Float Purchase Service

Float Purchase for Super-Agents 

Super Agents can confirm the KYC details of the operator requesting the float deposit/withdrawal by: 

Asking the operator to present their ID and then dialing *234# on the Super-Agent Till 

• Select M-PESA Agent Services 
• Select Super Agency KYC 
• Enter the Agent Number, Enter the National ID (of the operator requesting the deposit/withdrawal  
• Select SEND. 

This will populate the Agency Name, Deposit Limit, Withdrawal Limit, and the Operator Name. 

The Super-Agent will verify the details against the ID and proceed to offer the service. 

M-PESA float availability/deposit/withdrawal (super agency services) are offered by banks in the following models. 

Some banks only offer super agency services to M-PESA agents who have bank accounts with them. 

 As a result, the agent must have a bank account with the respective bank to receive the services. These banks are: 

• Co-operative Bank 
• Diamond Trust Bank (DTB) 
• Barclays Bank 

Exception: 

Kenya Commercial Bank (KCB) will offer super agency services to both account and non-account holders, but non-account holders will be able to transact up to KES100,000 per day. 

Other banks offer super agency float deposit/withdrawal services to both account and non-account holders. These banks include: 

• NCBA 
• Equity Bank 
• Family Bank 
• N.I.C Bank 
• National Bank of Kenya 

• Consolidated Bank of Kenya 
• I&M Bank 
• Spire Bank 
• Middle East Bank 
• Credit Bank 

• African Banking Corporation 
• Gulf African Bank 
• Co-op Bank 
• Housing Finance Co. Of Kenya 
• Bank Of Africa 

• Transnational Bank 
• Jamii Bora Bank 
• Chase Bank 
• Prime Bank 
• UBA 

Float Purchase for Sub-Agents 

An agent makes a deposit on the M-PESA Trust account – cash, cheque, RTGS, or EFT which is converted to E-money.  

When purchasing M-PESA float, the organization will be required to indicate the below information on the deposit slip/EFT/RTGS  

• The organization’s Head Office Short Code/Business number as the Beneficiary account number   
• The beneficiary Account name is M-PESA Holding Company Limited. 
• Beneficiary Bank as Cooperative Bank of Kenya 
• The cashier/bank agent shall validate organization details using the available channels before crediting the funds. 

The agent can also purchase float from a Super-Agent.