Float Purchase Service

Float Purchase for Super Agents 

Super Agents can confirm the KYC (know your customer) details of the operator requesting a float deposit or withdrawal by: 

• Asking the operator to present their ID. 
• Dialing *234# on the Super-Agent Till. 
• Selecting M-PESA Agent Services. 
• Selecting Super Agency KYC. 
• Entering the Agent Number and the operator’s National ID. 
• Selecting SEND. 

This will display the Agency Name, Deposit Limit, Withdrawal Limit, and the Operator Name. 

The Super Agent should verify the details against the ID before proceeding with the service. 

Super Agency Services 

Super Agency services, which include M-PESA float deposit and withdrawal, are offered by banks to M-PESA Agents.  

Some banks only provide super agency services to M-PESA agents who hold accounts with them. These banks include: 

• Co-operative Bank 

• Diamond Trust Bank (DTB) 

• Barclays Bank 

Other banks offer super agency float deposit and withdrawal services to both account and non-account holders. These banks include: 

• NCBA 

• Equity Bank 

• Family Bank 

• N.I.C Bank 

• National Bank of Kenya 

• Consolidated Bank of Kenya 

• I&M Bank 

• Spire Bank 

• Middle East Bank 

• Credit Bank 

• African Banking Corporation 

• Gulf African Bank 

• Co-operative Bank 

• Housing Finance Co. of Kenya 

• Bank of Africa 

• Transnational Bank 

• Jamii Bora Bank 

• Chase Bank 

• Prime Bank 

• UBA 

• Kenya Commercial Bank (KCB) - Non-account holders can transact up to KES 100,000 per day 

Float Purchase for Sub-Agents 

An agent makes a deposit into the M-PESA Trust Account using cash, cheque, RTGS, or EFT, which is then converted to E-money. 

When purchasing M-PESA float, the organization must indicate the following details on the deposit slip, EFT, or RTGS: 

• The organization’s Head Office Shortcode/Business Number as the Beneficiary Account Number 

• Beneficiary Account Name: M-PESA Holding Company Limited 

• Beneficiary Bank: Co-operative Bank of Kenya 

The cashier or bank agent shall validate the organization’s details using the available channels before crediting the funds. 

The agent can also purchase float from a Super Agent.