At Safaricom, we are committed to upholding the highest standards of information security across all our operations and partnerships. Our business partners are expected to protect the confidentiality, integrity, and availability of all data and information shared with them during our engagements. This includes implementing and maintaining robust security controls, technologies, and processes aligned with industry best practices and standards reasonably acceptable to Safaricom.

To support our ongoing security assurance efforts, business partners must cooperate fully with Safaricom by promptly and accurately completing any information security assessments or questionnaires upon request.

Ensuring the security of shared information is a collective responsibility — one that forms the foundation of the trust and reliability essential to all our business relationships.